Privacy Policy

Effective date: 01/05/2026
Last updated: 01/05/2030

AASA Jewellery (“AASA”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and share personal data when you visit https://aasajewellery.com/ place an order, contact us, visit our store or otherwise interact with our services.

AASA Jewellery is operated byKadambari Anant Narkar, having its registered office at Dadar,Mumbai,400028.

1. Personal Data We Collect

Depending on how you interact with us, we may collect:

  • Identity and contact information: Name, billing and delivery address, email address and telephone number.

  • Account information: Login credentials, saved addresses, wish lists and account preferences.

  • Order information: Products purchased, ring or jewellery sizes, customisation requests, order history, returns and refunds.

  • Payment information: Payment method, transaction reference and payment status. Payments may be processed by third-party payment providers. We do not normally store complete card, UPI or banking credentials.

  • Verification information: PAN or other identification information when collection is required or permitted by applicable law.

  • Communications: Emails, customer-support messages, WhatsApp conversations, reviews, feedback and enquiries.

  • Technical and usage information: IP address, browser type, device information, pages visited, referring source and interactions with our website.

  • Marketing preferences: Your choices concerning promotional emails, calls, SMS or WhatsApp messages.

  • Store information: Information you voluntarily provide during an in-store visit and CCTV footage where cameras are installed for safety and security.

Please do not provide Aadhaar, identity documents or other sensitive information unless we specifically request it for a lawful and necessary purpose.

2. How We Collect Personal Data

We collect personal data:

  • Directly from you when you create an account, place an order, request a custom design, contact us or visit our store.

  • Automatically through cookies and similar technologies when you use our website.

  • From payment processors, delivery partners and other service providers involved in completing your transaction.

  • From social-media platforms when you interact with our official pages or advertisements, subject to your settings on those platforms.

  • From other lawful sources where permitted by applicable law.

3. How We Use Personal Data

We may use your personal data to:

  • Create and manage your account.

  • Process payments and fulfil, deliver, track, exchange, return or refund orders.

  • Provide jewellery customisation, resizing, repair or after-sales services.

  • Communicate with you about orders, enquiries and service updates.

  • Verify transactions and prevent fraud, misuse and security incidents.

  • Maintain invoices, tax records and other legally required documentation.

  • Improve our products, website, customer experience and business operations.

  • Conduct analytics and understand how customers use our services.

  • Send promotional communications when you have consented or where otherwise permitted by law.

  • Protect our legal rights and comply with applicable laws, court orders and lawful government requests.

We process personal data with your consent, to complete transactions requested by you, comply with legal obligations and for other lawful purposes recognised under applicable law.

4. Marketing Communications

With your permission, we may send you information about new collections, offers, events and other promotions by email, SMS, telephone or WhatsApp.

You may withdraw your marketing consent at any time by:

  • Using the unsubscribe option in a promotional message.

  • Replying “STOP” where that facility is available.

  • Contacting us at aasajewellery@gmail.com

Withdrawing marketing consent will not prevent us from sending essential transactional messages about your orders, payments, delivery, returns or account security.

5. Cookies and Similar Technologies

Our website may use cookies, pixels and similar technologies to:

  • Keep the website functioning securely.

  • Remember your cart and preferences.

  • Measure website performance and visitor activity.

  • Personalise content and advertising, where you have consented.

 

6. How We Share Personal Data

We may share relevant personal data with:

  • Payment gateways, banks and fraud-prevention providers.

  • Courier, logistics and fulfilment partners.

  • Website hosting, cloud storage, analytics and technology providers.

  • Customer-support and communication service providers.

  • Marketing service providers where you have permitted promotional use.

  • Accountants, auditors, insurers, lawyers and professional advisers.

  • Government agencies, regulators, courts or law-enforcement authorities when legally required.

  • A buyer, successor or relevant adviser in connection with a merger, restructuring, financing or sale of all or part of our business.

These parties receive only the information reasonably necessary for their role and are expected to handle it securely and lawfully.

We do not sell or rent your personal data for money.

7. Payment Processing

Online payments are handled by Payment Gateway. These providers may collect and process payment information under their own privacy policies and security standards.

AASA Jewellery may receive transaction details such as the payment status, payment method and transaction reference, but does not normally receive or retain complete card or banking credentials.

8. Data Retention

We retain personal data only for as long as reasonably necessary to:

  • Provide our services and complete transactions.

  • Maintain customer-service and warranty records.

  • Comply with tax, accounting and other legal obligations.

  • Resolve disputes, prevent fraud and enforce agreements.

When personal data is no longer required, we will delete, anonymise or securely dispose of it, subject to legal or operational retention requirements.

Deleting your account may not result in the immediate deletion of invoices, transaction records or other information that we are legally required to retain.

9. Data Security

We use reasonable administrative, technical and physical safeguards designed to protect personal data against unauthorised access, alteration, disclosure, loss or misuse.

However, no website, electronic transmission or storage system is completely secure. If a personal-data breach occurs, we will take appropriate action and provide notifications where required by applicable law.

10. International Data Transfers

Some of our service providers may process or store information outside India. Where personal data is transferred internationally, we will take reasonable steps to ensure that the transfer is lawful and that appropriate safeguards apply, subject to any restrictions imposed by the Government of India.

11. Your Rights

Subject to applicable law, you may have the right to:

  • Request information about the personal data we process.

  • Access a summary of your personal data and how it is used.

  • Correct inaccurate information.

  • Complete or update incomplete information.

  • Request deletion of personal data that is no longer required.

  • Withdraw consent for consent-based processing.

  • Opt out of promotional communications.

  • Raise a complaint with our grievance contact.

  • Nominate another individual to exercise relevant rights in the event of death or incapacity, where applicable.

Withdrawing consent will not affect processing already undertaken lawfully. It may, however, prevent us from providing a service that requires the relevant information.

To exercise a right, contact [privacy email address]. We may need to verify your identity before completing the request.

12. Children’s Privacy

Our website and services are not intended for individuals under 18 years of age acting independently. We do not knowingly process a child’s personal data without verifiable consent from a parent or lawful guardian where such consent is required.

If you believe a child has provided personal data without appropriate consent, contact us at [privacy email address].

13. Third-Party Links and Platforms

Our website may contain links to third-party websites, payment services or social-media platforms. Their privacy practices are governed by their own policies. AASA Jewellery is not responsible for how independent third parties collect or use personal data.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology or legal obligations. The revised version will be posted on this page with a new “Last updated” date.

Where a change materially affects how we use personal data, we will provide additional notice or obtain consent where required.

15. Contact and Grievance Redressal

For privacy questions, requests or complaints, please contact:

Privacy/Grievance Officer: Kadambari Anant Narkar
Designation: Founder
AASA Jewellery / Legal Entity: AASA Jewellery
Email:aasajewellery@gmail.com
Telephone: 9022028809
Postal address: ,Mumbai,400028

We will review and respond to grievances within the period required by applicable law. If your grievance remains unresolved, you may approach the competent data-protection authority or other remedy available under applicable law.